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FAQ

  • How do I hire a campervan??
    You can fill in our online form (check availability) and we will contact you once we receive the form. Upon your booking you will need to pay a non- refundable deposit of 50% of your booking or if it’s within 2 weeks of your travel date then we will require payment in full. The full balance will need to be paid no later than 14 days before collection. For insurance security purposes you will be asked to leave a refundable security deposit of £1000 which will need to be paid 24 hours before collection. This security deposit acts as an insurance excess whilst you are hiring the campervan and this £1000 will be refunded provided that the vehicle is returned clean and undamaged. In the event of an insurance claim, the policy excess will be deducted from your security deposit also any damages to the campervan or its contents will be deducted from your security deposit.
  • What time can I collect and return a campervan?
    Return of vehicles are between 10am & 12pm. Collections are between 1pm & 3pm.
  • What is the minimum period I can rent a campervan for?
    The minimum hire period is 3 nights.
  • What documents do I need to provide to hire a campervan?
    We will need your full driving license. We will also need two proofs of address (these can be utility bills or bank statements and need to be dated within the last three months) Must also be the same name and address as on driving license. We also need confirmation of any/ if any endorsements and will need to access your online DVLA record. This can be done with the use of your national insurance number via this link; https://www.gov.uk/view-driving-license once you have logged in, please select “get your check code” then select “get code”. This code is only valid for 21 days (can only be used once) and must be sent to us 24 hours before collection of campervan. If you would like an additional driver for hiring the campervan, we will also need the same above information for them.
  • Can I take the campervan abroad?
    No, unfortunately not, we only hire out for UK hiring use.
  • What is provided for hire?
    We provide a range of cutlery and utensils. You will need to provide your own bedding, pillows and sleeping bags. • Cutlery • Plates • Bowls • Cups • Can opener • Frying pan • Saucepan • Dust, pan & brush • Bin bags • Washing up liquid and sponge • Fire extinguisher & fire blanket • First aid kit
  • Who can drive the campervan?
    To be able to hire our campervans you must be between the ages of 21 & 79 years old and must have a two year full UK licence.
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